Disabled Travelers Accessibility
The following information is meant to assist individuals with disabilities to access the facilities at the Lake Louise Ski Area. We are not 100% wheelchair accessible, but please see what we offer.
Designated disabled parking spaces are located along the wooden fence in the main parking lot (lot #2), located at the top of the path behind Whiskyjack Lodge. A phone is also available here, please look for the yellow phone box, and dial '0' for assistance.
Note: A disabled parking placard must be displayed in vehicles parked in these designated parking spots. If you are renting a car we suggest that you bring your home issued permit.
Paved pathways allow for wheelchair access from the main designated disabled parking area to both Whiskyjack Lodge and The Lodge of the Ten Peaks. Follow the signs along the wooden fence to access both lodges.
A designated wheelchair accessible washroom is located in the Whiskyjack Lodge only. Ladies washrooms are also wheelchair accessible in the Whiskyjack Lodge. Men's washrooms are wheelchair accessible in The Lodge of the Ten Peaks.
Visit The Lodge of the Ten Peaks for a quick snack or enjoy casual dining in the licensed restaurant or cafeteria. You will also find gift shops located on two floors of The Lodge of Ten Peaks.
Guest Service Wheelchairs
Complimentary wheelchairs are available at both The Lodge of Ten Peaks and at the top of the Sightseeing Lift and Gondola. Please check with our friendly Guests Services staff for availability. Phone: 1-403-522-3555.
Transportation to the Lift/Gondola
Paved sidewalks lead from The Lodge of the Ten Peaks to the ramps at the Bear's Den where all guests attend our Visitor's Welcome prior to loading the lift/gondola. Directions to the lift are available at Guest Services. A complimentary shuttle is available for transport between the Sightseeing Lift and Gondola and both The Lodge of the Ten Peaks in the base area, and The Wildlife Interpretation Centre at the top.
Note: Passengers in a wheelchair or with a scooter will be assisted to load/unload the shuttle without their apparatus. Please advise Guest Services of your needs.
Guide dogs are permitted access on the Sightseeing Lift and Gondola and to accompany a disabled guest in all our lodge facilities.
Our Mountain Greeters will be able to offer you assistance with loading or unloading the lift carriers. If required, the carriers can be slowed down or fully stopped to assist the individual to load/unload. To assist you best, please advise our Mountain Greeters of your specific needs. Enjoy the magnificent view from your choice of an open chair or fully enclosed gondola car.
Note: Passengers in a wheelchair or with a scooter will be assisted in loading/unloading the lift carriers (both open chairs and gondola cars) without their apparatus. Please advise our Mountain Greeters of your specific needs.
Wildlife Interpretation Centre Access
Our Mountain Greeters will gladly offer assistance to either level of this lodge. The Wildlife Interpretation Centre is located on the upper level while the non-wheelchair-accessible washrooms are located on the lower level.